Discussion:
need help with hp 2135 all in one scanning...
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Stamatis Diamantopoulos
2017-06-17 14:55:54 UTC
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hallo

i have been using the ' *2135 hp all in one*' scanner for 6 months now for
printing and scanning. two days ago i got an error message saying
no devices found
i can still print and photocopy but no scanning...

i have uninstalled and reinstalled *xsane* still nothing happened
my sane version is :


*libsane.so.1 -> libsane.so.1.0.27 libsane.so.1 -> libsane.so.1.0.27*


in the terminal* sudo sane-find-scanner* gave this:



*found USB scanner (vendor=0x0bda [Generic], product=0x0129 [USB2.0-CRW])
at libusb:001:006found USB scanner (vendor=0x0a5c [Broadcom Corp],
product=0x21d7 [BCM43142A0]) at libusb:001:005found USB scanner
(vendor=0x03f0 [HP], product=0xe111 [DeskJet 2130 series]) at
libusb:001:007*

any help welcomed...

thanks a lot

xxx
Olaf Meeuwissen
2017-06-18 04:12:08 UTC
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Hi Stamatis,
Post by Stamatis Diamantopoulos
hallo
i have been using the ' *2135 hp all in one*' scanner for 6 months now for
printing and scanning. two days ago i got an error message saying
no devices found
i can still print and photocopy but no scanning...
What happened between two days ago and the last time you scanned in
terms of your system setup?
Post by Stamatis Diamantopoulos
i have uninstalled and reinstalled *xsane* still nothing happened
Very unlikely that xsane has anything to do with this.
Post by Stamatis Diamantopoulos
*libsane.so.1 -> libsane.so.1.0.27 libsane.so.1 -> libsane.so.1.0.27*
Now here's a possible clue. That version was only released about a
month ago. Looks like you updated. Would reverting back to 1.0.25
be an option?

# Depending on your OS, there may be binary packages with a 1.0.26*
# version. If so, that would be fine too. BTW, telling us what OS
# and version of it you're using will make helping you easier.
Post by Stamatis Diamantopoulos
found USB scanner (vendor=0x0bda [Generic], product=0x0129 [USB2.0-CRW]) at libusb:001:006
found USB scanner (vendor=0x0a5c [Broadcom Corp], product=0x21d7 [BCM43142A0]) at libusb:001:005
found USB scanner (vendor=0x03f0 [HP], product=0xe111 [DeskJet 2130 series]) at libusb:001:007
The SANE project doesn't have any explicit info on that HP scanner.
Could it be that you have been using the external hpaio backend?
Post by Stamatis Diamantopoulos
any help welcomed...
Does running

sudo scanimage --list-devices

show your scanner? If it does, it's a permission issue. Something must
have changed the permission settings. Perhaps your upgrade to 1.0.27?
If so, I'd like to know *how* you upgraded because it could be an issue
with your OS' provided binary package (meaning more people are affected
and that package ought to get fixed).

If the above command does not list your scanner, I can think of two
possibilities, assuming you used the hpaio backend. Either that backend
is no longer installed or your sane-backends-1.0.27 can no longer find
it for some reason.

Hope this helps,
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